Hybrid

Our core value of "Make each other better" emphasizes a culture of collaboration. At Grayscale, we actively work together, share knowledge, and help one another to achieve common goals. There's a strong sense of camaraderie, and people are encouraged to lean on each other for expertise and assistance. We’re committed to helping each other and our customers level up, and to accomplish this we cultivate a growth mindset and practice radical candor (care personally, challenge directly).  Our core value of "Trailblazing" reflects our commitment to innovation. We find the right balance between optimism and reality. We understand what we are doing is hard, but not impossible, and we embrace the challenge ahead. There's a drive to explore uncharted territories and push the boundaries of what's possible. Employees are encouraged to be bold and creative in their approach to problem-solving.  Our core value "Ownership" creates a culture of accountability. We take pride in our work and act with integrity, urgency, and a sense of personal responsibility. There's a strong sense of personal and collective accountability to deliver high-quality results. Individuals are empowered to make decisions and take initiative. We are also encouraged to be transparent about actions and outcomes. Employees are encouraged to communicate openly, admit mistakes, and work towards solutions with integrity.

Our leadership plays a pivotal role in promoting and maintaining our company culture by actively modeling and practicing what they preach. By consistently embodying our core values in their daily actions and decisions, our leadership team sets a clear standard for the rest of the company to follow.  Every quarter, the leadership team conducts retrospectives to assess how well they are living out our core values and working together as a team in order to celebrate wins and identify areas for improvement. These retrospectives are a vital part of our commitment to continuous upleveling and transparency. They then lead similar retrospectives with their teams, ensuring alignment and open communication.  Our leaders receive ongoing coaching to enhance their skills and bring in a coach to lead workshops on our values and radical candor. These workshops help the entire team practice effective communication, feedback, and collaboration. By modeling our values, regularly reflecting on their actions, and investing in continuous learning, our leadership ensures our company culture remains strong and aligned with our core principles.

Our leadership team is dedicated to acknowledging and celebrating the hard work and successes of our employees, ensuring that recognition is a key part of our company culture.  During our weekly coffee meetings, we highlight individual and team achievements, giving shoutouts to those who have gone above and beyond. This practice fosters a sense of appreciation and motivates everyone to continue striving for excellence.  We have a dedicated Slack channel for shoutouts where employees can recognize and celebrate each other’s accomplishments in real-time. This channel helps maintain a continuous flow of positive reinforcement and team spirit.  At our quarterly all-hands meetings, we present Core Value Awards to employees who exemplify our core values. These awards come with prizes, adding an extra layer of appreciation and incentive for living our values. We also give out unique and specialized awards at our quarterly all-hands meetings. These awards recognize diverse achievements and contributions, ensuring that every type of success is celebrated. Through these varied recognition practices, we ensure that our employees feel valued and motivated, reinforcing a positive and encouraging work environment.